About our services

At Taffs Happy Tails, we're dedicated to providing exceptional dog walking, sitting, and daycare services in Merthyr Tydfil. Our focus is on your dog's happiness and safety, ensuring peace of mind for you. Discover how we can make a difference in your dog's day and contribute to their well-being.

Frequently asked questions

Got questions about our dog walking or sitting services? We've gathered the most common queries to help you understand how Taffs Happy Tails provides reliable, loving care for your furry friend in Merthyr Tydfil. If you don't find what you're looking for, feel free to get in touch!

Where do you walk the dogs?

We explore various nature-enriched routes around Merthyr Tydfil, ensuring a stimulating and safe environment for your dog. Walks are tailored to your dog's energy levels and preferences.

Do you offer pick-up and drop-off?

Yes, we offer convenient pick-up and drop-off services for dog walking and day care within Merthyr Tydfil and surrounding areas. Please contact us for details.

Will you stay overnight?

Currently, Taffs Happy Tails focuses on dog walking and day care in clients' homes during the day only. We do not offer overnight stays at this time.

Will you send any photos?

Absolutely! We love sharing updates. You'll receive regular photos and videos of your happy dog enjoying their time with us.

What happens if there's an emergency?

In case of an emergency, we are canine first aid trained. We will immediately contact you and, if necessary, transport your dog to your nominated vet or the nearest emergency vet clinic. Your dog's safety is our top priority.

What is your cancellation policy?

Our cancellation policy requires [[X hours/days]] notice for walks/sits to avoid a charge. Please refer to our terms and conditions or contact us for specific details.

Why choose Taffs Happy Tails?

Customers choose us for our trustworthiness, extensive experience with various animals, canine first aid training, nature-enriched walks, and professional dog handling and boarding background. We genuinely care for your pet's well-being.

How do you ensure my dog's safety?

We understand safety is paramount. We have robust safety procedures in place, are fully insured, hold an enhanced DBS certificate, and are canine first aid trained. For added peace of mind, we can wear a body camera during walks if preferred.

How can I trust you with my dog and home?

Building trust is crucial. We can provide references or testimonials from satisfied clients and always offer a complimentary 'meet and greet' session so you can get to know us and we can meet your dog in their own environment.

How will you ensure my dog's mental well-being?

We prioritise your dog's mental state by learning their unique routine, personality, and specific needs. We strive to maintain their usual schedules and provide plenty of enrichment. Regular photo and video updates will show you how happy and engaged they are.

How do I book or get in touch?

The easiest way to reach us or book our services is by messaging us directly on WhatsApp at [[WhatsApp Number]] or via our Facebook page: [[Facebook Page Link]]. We look forward to hearing from you!